Support

Answers without the runaround.

Start with the common questions below. If something still is not right, contact Pacifica Analytic directly.

Is Child Growth Analyst medical advice?+

No. The app provides educational growth information and organizational tools. Discuss health and development concerns with a qualified healthcare professional.

Where is Guest Mode data stored?+

Guest Mode profiles and measurements remain on the device. Creating an account enables cloud synchronization after you choose how to handle eligible Guest data.

How do I restore Premium?+

Sign in with the same application account, connect to the internet, and use Restore Purchases on the Premium screen if the entitlement does not refresh automatically.

Does deleting my account cancel Premium?+

No. Subscription billing is managed by Google Play or Apple and must be cancelled separately in the store account that made the purchase.

What information is sent for AI analysis?+

Only selected deterministic measurement facts are sent after explicit consent. Child names, notes, photos, parent details, and account or subscription identifiers are excluded.