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Delete inside the app
- Sign in to your account.
- Open Settings → Account.
- Select Delete Account.
- Review the explanation and confirm.
Child Growth AnalystGet the appAccount deletion
You can leave—and take control of your data.
Request deletion in the app or contact support if you cannot sign in. You have 14 days to restore your account before app-controlled data is permanently deleted.
Before you delete your account
Export any records you want to keep. An internet connection is required to submit the request, and account deletion does not cancel an Apple App Store or Google Play subscription.
Your application data
What will be deleted
When the recovery period ends, Child Growth Analyst permanently removes the account information controlled by Pacifica Analytic, including:
- Your Child Growth Analyst sign-in account and profile.
- Child profiles, measurements, notes, and profile images.
- Saved Parent Reports and app-managed uploaded files.
- AI consent, usage, and other account-linked application records.
Important exceptions
What is not deleted automatically
Deleting your account does not:
- Cancel an active subscription or stop future store billing.
- Delete exported PDFs or backup files saved outside the app.
- Immediately erase transaction records held independently by Apple, Google Play, or RevenueCat.
Changing your mind
How account restoration works
During the 14-day recovery period, sign in with the same account and select Restore Account. The scheduled deletion is cancelled and your retained cloud data is downloaded into a fresh local workspace. After the deadline, restoration is no longer available.
Requesting help
If you cannot access the app
Send the request from the email address connected to your account. Include “Child Growth Analyst account deletion request” in the subject. We may ask you to verify account ownership before the request is processed.
Contact support@childgrowthanalyst.com →What happens next
- 1
Deletion requested
Your account is marked for deletion, you are signed out, and that account’s local data is cleared from this device.
- 2
Restore within 14 days
Your account and cloud data remain protected during the recovery period. Sign in again during these 14 days and choose Restore Account to recover the account.
- 3
Permanent deletion
After 14 days, app-controlled authentication, database, and storage data is permanently deleted and cannot be restored.
Records retained separately
Synchronization deletion markers may remain for up to 90 days, and privacy-safe aggregate cleanup metrics for up to 180 days. Apple, Google Play, and RevenueCat may retain purchase records according to their own legal obligations and policies.
Important: account deletion does not cancel Google Play or Apple subscription billing. Cancel the subscription separately in the applicable store.